.Five9 (FIVN) has been actually awarded the 2024 Aragon Research Study Advancement Honor for Artificial Intelligence Get in touch with Centers as well as called a Forerunner in pair of Aragon Study Entire world reports: artificial intelligence Broker Operating Systems in the ICC, 2025, as well as Intelligent Call Facility, 2025. The firm was identified as the most key seller in the artificial intelligence Agent Platforms report.At the core of Five9’s innovation is their vision for The brand-new CX, where Artificial Intelligence Agents and also AI-empowered Person Agents team up to supply hyper-personalized customer experiences. The firm just recently introduced brand new developments consisting of Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s lofty use technology in market development and also disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Advancement Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Research study Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Analysis Advancement 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Analysis Entire world: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 put les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Study World: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Call Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision put The NEW CX, ou00f9 Brokers artificial intelligence et Agents Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Sight fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually likewise named a Forerunner in The Aragon Study Planet for Artificial Intelligence Representative Platforms in the ICC, 2025 and also Aragon Research Globe for Intelligent Call Center, 2025. SAN RAMON, Calif.– (SERVICE CABLE)–.
Five9 (Nasdaq: FIVN), provider of the Smart CX System, has been actually named a winner of the 2024 Aragon Study Development Award for AI Get In Touch With Centers. Also, Five9 has actually been called an Innovator in two Aragon Research study Globe files: artificial intelligence Broker Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025. This acknowledgment coming from Aragon Study underscores Five9’s placement as a leader in AI-elevated CX.
The Artificial Intelligence Representative Operating Systems in the ICC, 2025 record jobs Five9 as one of the most
calculated seller rated in
the report, realizing Five9 s important vision for AI-driven innovation in CX. At the center of this particular technology is Five9’s vision for The brand-new CX where AI Brokers and AI-empowered Person Representatives work together to provide hyper-personalized, straightforward client expertises. By inspiring services to supply transformative client communications while lessening costs and also enhancing performance, Five9 is setting new criteria for AI-powered solutions in the connect with facility sector.
AI is actually fundamental for generating phenomenal consumer knowledge, and we are recognized to become pinpointed by AragonResearch study as cutting-edge for our initiatives to drive the intelligent connect with center ahead, stated Jonathan Rosenberg, Principal Innovation Policeman as well as Director of AI, Five9. Our emphasis has been actually, and will continue to be, helping companies supply those knowledge with user friendly devices as well as capabilities. Along with each brand-new development, our experts take a step forward for each Five9 and also for the business in its entirety.
The Aragon Research study Technology award identifies service providers leveraging visionary use innovation to not only adjust as markets modify, however to actively interfere with and also notify just how their markets will definitely develop. Five9 was actually officially offered with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis honors ceremony.Five9’s devotion to technology, especially its own vision for mixturing AI Brokers and also AI-empowered Human Being Brokers, is establishing a brand-new specification for exactly how businesses can supply hyper-personalized and smooth client knowledge, mentioned Jim Lundy, Founder, Chief Executive Officer as well as Lead Professional, Aragon Study. This honor as well as report id builds on Five9’s dedication to delivering artificial intelligence advancements for CX.
Previously this year, the business presented brand new developments, featuring Five9 GenAI Center, Five9 GeniusAI, as well as Five9 Artificial Intelligence Brokers, that improve the means firms move toward CX, steering much better outcomes for each consumers as well as agents. Concerning Five9. The Five9 Smart CX System, powered through Five9 Brilliant AI, delivers an extensive room of solutions to electrical power AI-elevated client expertises that deliver far better business results as well as Bring Happiness to CX.
Our linked cloud-native offering allows hyper-personalized consumer expertises and additional empowered workers, bring in every consumer communication more hooked up, simple and easy, and private. Trusted by 2,500 +consumers as well as 1,400+ companions worldwide, Five9 unites the energy of artificial intelligence, our system, and also our people to steer AI-elevated CX.To find out more, see www.five9.com. Involve along with us @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Legal rights Scheduled.
The identity of an Aragon Research award victor is not a recommendation by Aragon Investigation of any kind of seller, item, or solution. Sight resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Resource: Five9.
FAQ. What significant honors did Five9( FIVN) win in 2024 coming from Aragon Investigation? Five9 gained the 2024 Aragon Study Advancement Award for AI Call Centers as well as was actually named a Forerunner in two Aragon Research study Globe files: AI Broker Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025.
What brand-new AI products did Five9( FIVN) present in 2024? Five9 introduced Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents to transform customer knowledge administration.How does Five9’s( FIVN )BRAND NEW CX eyesight impact customer service? Five9’s NEW CX sight combines artificial intelligence Professionals with AI-empowered Individual Brokers to provide hyper-personalized, easy clientexpertises while reducing expenses as well as enhancing efficiency.
What was Five9’s( FIVN) strategic position in the Aragon Investigation Globe 2025 document? Five9was positioned as the best strategic merchant in the artificial intelligence Broker Operating Systems in the ICC, 2025 file, identifying their key sight for AI-driven development in CX. When carried out Five9( FIVN) get the AragonInvestigation Development
Award
?
Five9 was formally offered with the honor on December 10, 2024, at the Aragon Transform 2024 honors service.